1. Introduction
Splyce Finance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using our Service, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Information You Provide
- Contact Information: Email addresses when you subscribe to updates or contact us
- Communication Data: Messages, feedback, and support inquiries
- Survey Data: Responses to surveys or questionnaires
2.2 Automatically Collected Information
- Usage Data: Pages visited, time spent, click patterns, referral sources
- Device Information: Browser type, operating system, device identifiers
- Log Data: IP addresses, access times, error logs
- Cookies and Tracking: Analytics cookies, functional cookies, preference cookies
2.3 Blockchain Data
- Wallet Addresses: Public blockchain addresses when you connect your wallet
- Transaction Data: On-chain transaction history and interactions with our smart contracts
- Token Holdings: Portfolio data visible on public blockchains
3. How We Use Your Information
We use collected information for:
- Service Provision: Operating and maintaining our platform
- User Experience: Personalizing and improving our services
- Communication: Sending updates, notifications, and support responses
- Analytics: Understanding usage patterns and performance
- Security: Detecting fraud, abuse, and security threats
- Legal Compliance: Meeting regulatory and legal obligations
- Marketing: Sending promotional content (with consent)
4. Information Sharing and Disclosure
4.1 We May Share Information With:
- Service Providers: Third-party vendors who assist with operations (hosting, analytics, support)
- Business Partners: Integration partners and affiliate networks
- Legal Authorities: When required by law, court order, or regulatory request
- Business Transfers: In case of merger, acquisition, or asset sale
4.2 We Do NOT Sell Personal Data
We do not sell, rent, or trade your personal information to third parties for commercial purposes.
5. Third-Party Services
Our Service uses third-party providers:
- Google Analytics: Website analytics and user behavior tracking
- Hosting Providers: Website hosting and content delivery
- Communication Tools: Email services and customer support platforms
- Blockchain Infrastructure: RPC providers and blockchain data services
Each provider has their own privacy policies governing their data practices.
6. Data Security
We implement appropriate security measures including:
- Encryption: SSL/TLS encryption for data transmission
- Access Controls: Limited access to personal data on a need-to-know basis
- Regular Audits: Security assessments and vulnerability testing
- Incident Response: Procedures for handling security breaches
Note: Blockchain transactions are immutable and permanently public. Consider this before transacting.
7. Data Retention
We retain personal information:
- Active Users: While you use our services
- Inactive Users: Up to 3 years after last activity
- Legal Requirements: As required by applicable laws
- Marketing Data: Until you unsubscribe or object
Blockchain data is permanently stored on public networks and cannot be deleted.
8. Your Privacy Rights
8.1 General Rights
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Deletion: Request deletion of your data (subject to limitations)
- Portability: Receive your data in a structured format
- Objection: Object to processing for marketing purposes
8.2 California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected and how it's used.
8.3 EU Residents (GDPR)
EU residents have rights under the General Data Protection Regulation, including the right to data portability and the right to lodge complaints with supervisory authorities.
9. Cookies and Tracking Technologies
We use cookies and similar technologies:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand website usage
- Functional Cookies: Remember preferences and settings
- Marketing Cookies: Track effectiveness of marketing campaigns
You can control cookie preferences through your browser settings, but this may affect website functionality.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses
- Adequacy decisions by relevant authorities
- Appropriate technical and organizational measures
11. Children's Privacy
Our Service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be communicated through:
- Updated "last modified" date
- Website notifications for material changes
- Email notifications (if you've provided an email)
Continued use after changes constitutes acceptance of the updated policy.
13. Contact Information
For privacy-related questions or to exercise your rights, contact us:
Email: privacy@splyce.finance
Website: https://splyce.finance
Response Time: We aim to respond within 30 days
14. Regulatory Compliance
This Privacy Policy complies with:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Other applicable privacy laws and regulations